She cleans up messes, moves fast under pressure, and has spent nearly two decades proving that grit, empathy, and a relentless drive to make things better belong in every room, especially the ones that weren’t built with women in mind.
Diana Daniely didn’t set out to sell luxury plumbing fixtures. She wanted to be a prosecutor.
But if you spend five minutes with her story, you’ll see that the through-line has always been the same: find the problem, find the solution, and don’t stop until it’s right. That instinct — equal parts strategic, empathetic, and completely unrelenting — is what built one of Ferguson Home’s top five showrooms in the country out of 300 locations. And it’s what earned her the 2025 Women Build It – Woman of the Year award.
“I never knew my dream would be to sell toilets”
Diana is the first to laugh at the winding road that brought her here. She originally had her sights set on law school, drawn to problem-solving and making things right. The skills that first attracted her to law became the qualities that set her apart in luxury homebuilding. Along the way, she found room for the things she loves most: strategy, luxury, and the satisfaction of something done exceptionally well.
“The custom building industry ended up being the perfect mix of all of that,” she says. “I get to solve problems, think strategically, work with luxury design and product, and be part of creating someone’s dream home. I never knew my dream would be to sell toilets, but here I am, almost 20 years later, living that dream.”
Today, Diana works in outside builder sales at Ferguson Home, partnering with developers, builders, designers, architects, and remodelers from the early stages of a project through completion. Her day-to-day is a constant mix of relationship management, problem-solving, pricing strategy, and keeping every moving piece aligned so her clients never feel the friction behind the scenes.
Two of her clients have given her nicknames that say everything about how she operates. One calls her “the Wolf” — a nod to the Pulp Fiction fixer who cleans up the messes. The other calls her “Ducky” — calm on the surface, kicking hard underneath. “That’s honestly how my team and I operate every day,” she says. “We deliver with a smile and do whatever it takes to get the job done right.”
Built From Scratch During a Recession
If you want to understand what shaped Diana, start with 2008.
She had recently moved from Ferguson’s Houston market to Indianapolis, where the “showroom” was essentially a plumbing counter that had been turned into a makeshift display space — without corporate approval. It sat in a building that’s now a cupcake shop.
“We had that makeshift space, four associates, no real customer base, and then the Great Recession hit,” she recalls. “We were building everything from scratch — no contracts, no steady pipeline, just relationships we had to earn.”
It was one order at a time. One cold call at a time. Diana was staying up until 2 AM to get bids out the door, cleaning floors before opening, managing the P&L, and meeting with homeowners over their blueprints.
Two larger customers took a chance on them early, and that credibility opened doors. From there, the team just kept showing up and doing exactly what they said they would do.
One of her defining wins from that era? Landing Wedgewood Building Company — still her largest customer today, more than 13 years later. “I really wanted their business,” Diana says. “I started by walking their models, then worked with different brands and negotiated volume pricing if they would make a switch. I was able to find them a better brand at a better price.” They gave her a shot. She grew from there, one category at a time.
When the team finally had enough sales to justify a new location, they bet on the Indiana Design Center — at the time, nearly empty. They stuck their necks out, and it paid off. That original team of four has grown to around 50 people today, with roles spanning install coordination, warranty, post-sales, consultants, and more.
“2008 taught me that every customer, every order, every creative solution, and every person on the team shapes the culture,” Diana says. “I get scrappy. That mindset is what got us here, and it’s what still drives me today.”
On Being Named Woman of the Year
When Diana talks about this recognition, she doesn’t start with herself. She starts with Bobbi Gibb, who hid near the start line of the 1966 Boston Marathon just to be able to run. With Kathrine Switzer, who registered the following year using her initials — and kept running even as an official physically tried to pull her off the course. Women weren’t officially allowed to enter the Boston Marathon until 1972.
And she doesn’t stop there. The Equal Credit Opportunity Act didn’t pass until 1974 — meaning women couldn’t freely get a line of credit, own a home in their own name, or easily start a business before that. Financial independence, for women, is historically recent.
“We can’t forget how hard women fought to make it easier for us to walk into a room, sign up for a marathon, or take out a loan to start a business,” Diana says.
She’s clear she doesn’t put herself in the same category as those trailblazers. But she does take the responsibility seriously.
“I am a woman in a male-dominated industry who makes it a point to lift other women — whether that’s having honest conversations about negotiating salary, standing up for someone in a room they’re not in, or mentoring.”
She’s also a single mom. And that part of her story carries its own kind of weight.
“Showing my children that I can do this on my own, for all three of us, is something I can’t fully put into words. When I have to travel, they understand it’s how I provide for them. When we’re on vacation and I have to step away to make sure something went right on a job, they get it.”
To Diana, the award isn’t just personal recognition. It’s a reminder of the responsibility she carries — to keep the door open for the women and men coming behind her.
Advice for Women Entering the Industry
Diana doesn’t sugarcoat her advice, and she backs it with data.
Don’t wait to feel ready. Research highlighted in Lean In shows that women often only apply for roles when they meet nearly all the listed qualifications, while men apply at around 60%. “It’s not a capability gap, it’s a confidence gap,” she says. “Closing that gap changes everything. Stop waiting. Apply. Go after it.”
Grit over all. Product, pricing, process — those can all be learned. Grit and a good attitude can’t be taught. “Bring that. It matters more than you think, and it is contagious.”
Care deeply. About the customer, about the details, about doing things the right way. “Caring builds trust, and trust is everything.”
Be a problem solver. Find a way to say yes. “If I’m delivering bad news, I have a solution lined up and ready to go.”
Know that your presence changes outcomes. McKinsey research shows companies in the top quartile for gender diversity are about 25% more likely to outperform financially. Cloverpop’s research found diverse teams make better decisions up to 87% of the time. “Your presence isn’t just important culturally — it directly impacts performance. You change the conversation just by being at the table.”
And finally: money is not a bad word. Money creates freedom, opportunity, security, and access to experiences. Being compensated for the value you deliver is not only appropriate — it’s exactly how it should work.”
What’s Next
Diana has her sights set on something she cares about deeply: women and financial independence. She’s currently developing initiatives around education, opportunity, and empowerment in that space.
“It’s still evolving, but it’s an area I’m very passionate about,” she says. “There’s definitely more to come, and I cannot wait.”
She’s also staying focused on what’s driven her from the start — growing her people, growing the business, and growing the community around her.
“Building, to me, is rooted in legacy,” she says. “It’s about honoring what came before me while continuing to add to it every day. Leaving things better than I found them — whether that’s through meaningful impact at work or small, everyday actions.”
And yes — she will absolutely judge you for not putting your cart back.
Diana Daniely is a Ferguson Home outside sales representative and the 2025 Women Build It Woman of the Year. She is based in Indianapolis, Indiana.
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